What makes Global Logistics Group a better choice?

Align with our customers’ needs

It’s important that we understand the needs of our customers and make their needs and interests our own. To do this, first, we listen and then we advise. Global Logistics Group has quickly established a reputation among its customers for listening to the needs of our customers and doing more effort to ensure our customers get more than what they need.

Be worthy of our customers’ trust

Trust is critical. Feedback from some of our customers would suggest their previous forwarders put more emphasis on customers being worthy of their trust than on being trustworthy themselves.

Our people consider trust to be a mandatory requirement for the development and sustainability of any working relationship with each other as well as our customers. We demonstrate our worthiness by being honest with customers, by being knowledgeable, being reliable, and by being proactive.

Deliver competitive services, provide complete solutions

We achieve this by valuing our partnerships with our carriers. We treat our carriers how we would like to be treated. We respect what they do for us and we work with them. We take their needs as seriously as those of our customers and work hard to assist them in meeting their targets. Having strong, positive, and progressive partnerships with our carriers allow us the access to a market that we need to ensure our customers benefit from not only competitive services but by having a depth of choice when it comes to carriers.

We demonstrate our worthiness by being honest with customers, by being knowledgeable, being reliable, and by being proactive. We care about our development as a business and so the personal development of our customers.

Invest in our people, strive to be better, value our customers and our colleagues

No one knows everything and there is never a point when anyone can truly say I know what I need to know to do my job well, no more learning for me! We care about our development as a business and so the personal development of the people that drive our business is of paramount importance. We invest in and fund the personal development of all of our people by providing monthly training sessions in areas such as, negotiation, managing emotions (think, feel, behave), execution, relationship building, time management, & team building.

The personal touch

- While we make it a priority to understand the objectives and values of the organizations and businesses of our customers, it’s of equal importance that we have an understanding of the person or persons we will be working with.
- Every person is unique and each has their own preferred style of working and their own values. We put a value on knowing what’s important to the person we will be working with.
- What would help them in their day today? What would they like us to do differently to support them better? What frustrates them? What is their idea of exceptional service?
- We ask our customers these questions and their answers leave us in no doubt that to deliver any form of personal service we must understand the person at the end of the table, phone, or e-mail.
- We make logistics personal by understanding, valuing, and supporting the people we call our customers.

Our Vision

Global Logistics Group builds the best infrastructure & technical’s required to allow customers to outsource all their transportation needs domestically, internationally, and globally through our team of dedicated professionals, contributing to sustainable development. we have a goal-oriented vision that clearly identifies where we’re going and how we’re going to get there. With a view to being the leading provider of logistics solutions, we continue to further develop our position as a global market leader in transport and logistics solutions. To achieve this vision and meet our goals, we proactively and constantly look for new possibilities.

Our Mission

We meet our customers’ demands for personal and professional service by offering innovative supply chain solutions for global sea, air, and road transportation as well as certain specialist services in all and any emerging & challenging cases as well.

Core values

Procedures, values, and attitudes are crucial to our reputation – not to mention the success we enjoy. At Global Logistics Group we focus on possibilities, not limitations. By being able to think alternatively and creatively, we attain our goals. We continue to evolve and keep abreast of changes and developments. We strive to be dynamic and adaptable. We don’t sit back while the world passes us by. We operate under the motto “freedom with responsibility”, confident that each of our employees acts responsibly and makes decisions that will benefit you as our customer. We are proactive and work with our clients, to keep an eye on the “big picture”. We are good business people who attach great importance to minimizing costs and maximizing efficiency – but not at any cost – people and the environment must be considered as well.

Our Goals

Surpass Customer Expectation through Innovation Transparency and Integrity Cross all boundaries to deliver all your needs 24/7 to meet and exceed the needs of its customer Creating and an uncompromising commitment to quality

About us